Tips for an Effective Proposal Kickoff Meeting
We’ve all been there: the RFP drops and suddenly everyone
wants to hold the kickoff meeting—immediately. When this happens, we need to
work hard to pump the breaks. Setting up a proposal
infrastructure and creating realistic plans are critical to a smooth and
low-stress proposal process. This planning process—including setting up a
collaborative workspace or tool, establishing a contact list, defining roles
and responsibilities, developing a schedule, and preparing the kickoff
materials—usually requires 10 percent to 20 percent of the total RFP response time.
Rushing too quickly into the kickoff will leave you
ill-prepared and starting off on the wrong foot. Before you schedule your
kickoff meeting, take time to thoroughly read the RFP materials, prepare the
necessary kickoff materials, and organize the right meeting attendees.
Thoroughly Read the
RFP Materials
Not only is it important to read the RFP materials to come
to your kickoff meeting prepared, it is also critical to read the RFP so that
you don’t miss information that could lead to an eventual no-bid. Late no-bid
decisions translate to wasted time and resources.
Beyond informing the bid decision, it’s critical to read the
RFP to understand the requirements and scope of the proposal effort. As you
read the RFP, you should document critical dates, such as the bidders
conference/site visit, questions deadline, proposal due date, anticipated award
date, and anticipated work start date. You should also take note of the
delivery details, including format and delivery location.
Reading the RFP helps you and the team understand the size
of the effort and the resources necessary to develop the response. It also helps
you determine whether you can meet all of the requirements and, if not, decide
whether you can adjust the teaming strategy. You should also assess whether
there are any surprises in the RFP that necessitate a change in your overall
win strategy, teaming approach, technical and management solutions, and/or
pricing strategy.
Additionally, as you read through the RFP, you should start
taking note of any inconsistencies, critical information gaps, or other
questions you may need answered to submit a quality response.
Prepare the Necessary
Kickoff Materials
Because the Proposal Manager is often under the most time
pressure after the RFP release, it can be tempting to dedicate less time to
planning and review before the kickoff. However, this can lead to poor-quality
content and increased rework later in the process. Before the kickoff, the
Proposal Manager should take the time to prepare the necessary kickoff
materials, as outlined below.
Kickoff Slides: The
kickoff slides should set the agenda for the kickoff meeting, including
introductions and an overview of roles and responsibilities. The slides should
cover the opportunity overview, solution elements, proposal requirements,
evaluation criteria, and proposal logistics.
Project Summary:
The project summary should include information about the opportunity, contract
type, value, name, solicitation number, relevant dates, key contacts, scope,
and major deliverables.
Customer Profile:
The customer profile should outline the customer needs, issues, hot buttons,
perception of your organization, and perception of the competition. The
customer profile should also include the evaluation criteria.
Proposal Strategy:
The proposal strategy should present the overall approach, themes, strength
statements, and discriminators, including key win themes how they should be
woven into the proposal.
Proposal Operations:
The proposal operations plan should establish the proposal development
approach, formats and templates, version control protocol, and resources. The
proposal operations plan should also lay out the color team review
expectations, processes, and procedures.
Proposal Schedule:
The proposal schedule should set the dates for key milestones, including the
Blue Team, Green Teams, Pink Team, Red Team, and Gold Team. To establish the
schedule, work backwards from the delivery date. Make sure to schedule
sufficient time for final editing, production, book check, and delivery. In
addition, keep 10 percent of the available time in reserve to manage unforeseen
events, such as a system crash, family emergency, or client crisis.
Proposal Outline and
Compliance Matrix: The proposal outline and compliance matrix should define
section numbers, headings, page allocations, assigned writers, and corresponding
RFP sections.
Writers’ Packages:
Writers’ packages should include the first page of proposal development worksheet
or content plan, which documents the writer assigned, page limits or
guidelines, section outline, and compliance checklist.
Solicitation
Documents: The solicitation documents include the request for proposal
(RFP) and all attachments.
Competitive Analysis:
The competitive analysis should include competitor profiles, an integrated
customer solution worksheet, and a bidder comparison matrix.
Draft Executive
Summary: The draft executive summary should outline the overall perspective
on customer’s needs, proposed solution, and win strategy. Writers should be
able to glean the key win themes for each section from the executive summary.
Organize the Right
Attendees
It’s critical to have the right attendees at the kickoff
meeting. This includes the corporate sponsor(s), Capture Manager, Proposal Manager,
proposal contributors, and teammate representatives. It can be helpful to
include your color team reviewers at the kickoff meeting as well. Having the
right attendees at the kickoff meeting gets the opportunity off on the right
foot and sets the effort up for success.
Kickoff Meeting
Delivery
The first part of the kickoff meeting should be an
introduction of the meeting participants and their proposal development roles.
This should be followed by an overview of the program, ideally delivered by a
corporate-level sponsor. If possible, the corporate sponsor should discuss the
importance of the opportunity to the company, the country, and/or the
community. Establishing corporate-level support and contextualizing the effort
is critical in establishing the importance of the effort and setting the
proposal development off on the right foot.
During the next part of the kickoff meeting, the Capture
Manager should review key solution elements, including the technical solution,
management approach, cost-volume considerations, past performance, teaming, and
partnerships.
The last part of the kickoff meeting should be delivered by
the Proposal Manager. This part should cover the proposal requirements,
evaluation criteria, and proposal logistics. The Proposal Manager should review
the schedule, outline, compliance matrix, and author expectations. The Proposal
Manager should also distribute the writers’ packages and other materials discussed
above. In addition, the Proposal Manager should discusses document
management, including the proper use of any collaboration tools, such as
Privia, Virtual Proposal Center (VPC), or SharePoint.
APMP tells us that the kickoff meeting should focus on being informative rather than inspirational, but I prefer a healthy balance between the two. While it is important to provide the necessary information for the team to succeed, it is critical to motivate the team as well. It helps so much if the team excited about the opportunity and inspired to work hard for the win.
Final Thoughts
Remember, rushing too quickly into the kickoff will leave
you ill-prepared and starting off on the wrong foot. Next time an RFP drops,
resist the urge to schedule a premature kickoff meeting. Set aside 10 to 20
percent of your response time to the planning process. Use this time to read
the RFP, set up a collaborative workspace or tool, establish a contact list,
identify resources, define the roles and responsibilities, prepare for the
kickoff meeting, and develop the necessary kickoff materials. Taking the time
to set up a proposal infrastructure and establish realistic plans will foster a
much smoother proposal process, decrease rework, and reduce the total effort
required in the end.
Written by Ashley Kayes, CP APMP
Senior Proposal Consultant, AOC Key Solutions, Inc. (KSI)
LinkedIn
This article is right on point. I have over 20 years of proposal management and proposal leadership experience and I can attest to the fact that rushed planning on the front end is inefficient and usually leads to the group having to regroup to get back on track.
ReplyDeleteThanks for commenting, Angela! Glad to hear that your experience is consistent with mine, as well as what I have presented in this article. Planning is so critical!
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