10 Must-Know Proposal Automation and Artificial Intelligence (AI) Tools of 2020
Proposal automation and Artificial Intelligence (AI) are hot
topics in the proposal field right now, particularly as we have transitioned to
a largely remote workforce during the current COVID-19 pandemic. Some professionals
have angst about the potential negative effects of these tools on the industry;
however, many of us are more optimistic about the ways these tools can improve
our work-life balance.
As demonstrated by the number of Association of Proposal
Management Professionals (APMP) Bid and Proposal Con 2019 vendors, many
companies are already leveraging proposal automation tools and AI to streamline
and enhance the proposal development and management processes. For example, some
of these tools are beginning to enhance the response process by pre-populating
outlines with “smart” content, some provide basic language and tone analysis, and
others support the proposal management process with streamlined document
management and control features. In this week’s article, I provide an overview
of 10 of the common tools available and the ways I am hopeful that these tools
will improve our industry.
Zbizlink. Zbizlink is a cloud-based proposal management
software requiring little or no customization to support streamlined proposal
development. Key features include opportunity assessment, candidate and partner
matching, Request for Proposal (RFP) shredding, global autofill, customized
proposal builder, resume builder, and built-in communication tools. Zbizlink
enables teams to efficiently and effectively manage proposals in one
centralized workspace.
Patri Bid Score. Bid Score™ is a Software as a Solution (SaaS) that
streamlines the bid/no-bid decision process. Companies frequently waste time
and money on low win probability opportunities. Bid Score™ helps companies
assess the probability of winning opportunities while quantifying the money and
time savings achieved by passing on low-probability opportunities. Companies
using Bid Score™ to date have realized a return on investment (ROI) of 20 times
per year by passing on low win probability opportunities.
Loopio. Loopio is a Software as a Service (SaaS) solution
that streamlines the process of responding to RFPs, Requests for Information (RFIs),
Due Diligence Questionnaires (DDQs), and Security Questionnaires. Loopio delivers
intelligent content management and automation. Since 2014, Loopio has empowered
hundreds of proposal teams across leading companies, including IBM, Trustwave,
Sprinklr, and PowerSchool.
VisibleThread. VisibleThread
offers language analytics and AI solutions that are used by 7 of the top 10 U.S.
Government contractors and several leading Fortune 1000 companies. Proposal
teams leverage VisibleThread to increase efficiency, quality check proposals,
and drive more compliant content. Some of the most useful features of
VisibleThread include: compliance gap analysis, readability and single tone of
voice analysis, theme discovery and analysis, and concept tracking.
reDock. reDock uses AI
and machine learning to automate content and data search tasks. The tool
enables users to find quickly and easily the most suitable information across
all company data repositories and software systems. This search engine filters
through existing documents to find profiles, corporate references, past
answers, and/or relevant approaches and presents the right section of
information, rather than the entire document. This eliminates the
time-consuming effort of sifting through hundreds of pages of proposal text for
the right content.
RFPIO. RFPIO is a cloud-based, response management platform that helps
companies streamline their business proposal efforts, submit high-quality
responses, and create impactful revenue streams. With a patented import process
and an AI-enabled recommendation engine, the solution goes beyond simple
collaboration and automation and enables organizations to intelligently respond
to complex requirements, including RFPs, RFIs, and Security Questionnaires, while making
use of the best content and past performance data.
DraftSpark™. DraftSpark™ leverages AI to help teams
find and use existing proposal content quickly and easily. With its easy to use
and intuitive user interface, DraftSpark provides a unified, end-to-end
experience for managing the response process, enabling teams to move seamlessly
from RFP, to proposal creation, through to submission. Key features include:
RFP shredding, automatic proposed responses driven by AI and machine learning
(with multiple options to choose from, if applicable), built-in Subject Matter Expert
(SME) assignments, and status and outcome tracking to support continuous performance
improve improvement.
Privia. Privia is a secure, web-based software application, available in the Cloud or
on-premise, that supports the capture and proposal management process. Privia
combines file agnostic content management with an integrated suite of
configurable capture and proposal management specific tools, real-time
collaboration, automated workflow, and in-depth reporting. Privia saves time
and money while helping teams improve proposal quality.
Virtual Proposal Center (VPC). VPC is a
collaborative, browser-based application that provides geographically dispersed
proposal teams with a common workspace that provides access to the tools and
information needed for successful proposal development. VPC is easy to use,
secure, and flexible. Key features include: intuitive document, workflow and
configuration management, and a powerful search tool.
Upland Qvidian. Upland Qvidian is a cloud-based RFP and sales proposal automation solution that is used by more
than 1,000 companies worldwide. Qvidian offers a robust enterprise-level
proposal automation solution, offering security, compliance, and simplicity. Key
features include: content library, autofill capabilities, assignment workflows,
RFP package builder, dedicated SME workspace, robust analytics, and drag and
drop functionality. Qvidian also includes built-in application programming
interface (API) integrations with Microsoft Office and Office 365, SalesForce, Microsoft
Dynamics, single sign-on, pricing systems, and other leading software solutions.
What is the Future
for Automation and AI in Proposals?
Although automation and AI tools have already started to
impact existing proposal processes, we have only begun to scratch the surface
of their true potential in the field. Because of their unemotional capabilities
to make predictions, these tools have huge potential in supporting bid/no-bid decision
so companies can more effectively target the opportunities with the highest probabilities
of win. In addition, with their capability to quickly analyze massive amounts
of data to make predictions and decisions, these technologies can likely help improve
price analysis, price-to-win, and price development processes. Further, these
tools seem to have huge potential to support the selection of proposed products
and solutions.
Will automation tools and AI eventually replace all of us
and independently write the proposals for our companies? I think most of us
agree that this will never happen in our lifetimes. However, I do believe that enhanced
versions of these AI and proposal automation tools of will ultimately empower
our proposal teams. But to be more effective, these tools must become a
seamless part of our established processes—they must be flexible and integrate
with our existing tools and workflows while providing critical functionality
that teams have become used to leveraging, including version control. And I
think we are getting there. Leveraging these tools effectively in the future, I
believe we will increase the efficiency of our business development and proposal
process by automating some of the most time-consuming pieces of the process and
helping us to make smarter, more-strategic decisions on the opportunities we
pursue.
Written by Ashley Kayes, CP APMP
Senior Proposal Consultant, AOC Key Solutions, Inc. (KSI)
LinkedIn
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