Proposals and the Art of Persuasion: How we can Apply Aristotle’s Three Rhetorical Appeals
What is a proposal other than a persuasive document? If
you’ve studied the art of rhetoric or persuasion, you’ll know that many of the
principles we apply today originated with some of the great Greek philosophers,
particularly Aristotle. Dating from the 4th century BCE, Aristotle’s Rhetoric
discusses three means of persuasion: ethos, logos, and pathos. If you have read
my article on the “Seven Cs of Proposal Writing,” you might recognize that these directly align to three of my Seven C’s:
- Ethos: those grounded in credibility (Credible)
- Logos: those grounded in the patterns of reasoning (Compelling)
- Pathos: those grounded in the emotions or psychology of the audience (Customer Focus)
Ethos (Credible)
The direct translation of ethos is “ethics.” Ethos refers to
what makes the bidding organization credible. In your proposals, you should aim
to establish ethos by using rhetorical devices that will make you appear
credible:
- Use the appropriate language for your customer
- Design/present your proposal professionally
- Provide proof/evidence to support all claims
- Make logical connections between ideas
- Include relevant certifications, awards, etc.
The direct translation of logos is “logic.” Logos refers to
the message as a whole, specifically the facts and statements that build a
logical argument. In your proposals, you should aim to use rhetorical devices
that appeal to logic:
- Be specific and avoid generalizations
- Use statistics and metrics
- Name specific features of your product, service, or solution
- Provide proof/evidence to support all claims
- Make logical connections between concepts
The direct translation of pathos is “emotion.” Pathos refers
to the audience and the audience’s reaction to your message. In your proposals,
you should aim to use rhetorical devices that appeal to the emotions of your
customer:
- Include messaging that speaks directly to the customer’s issues and/or hot buttons
- Demonstrate an understanding of the customer’s requirements and mission
- Use language that will get your customer excited about having you on their team
Maybe you’ve been wondering about the root of our proposal
best practices, or perhaps you’ve studied Aristotle and have seen these
connections all along. Either way, I hope that you have enjoyed this simplified
breakdown of his theories and how we can—and should—use these devices in our
proposal writing. Cheers!
Written by Ashley Kayes, CP APMP
Senior Proposal Consultant, AOC Key Solutions, Inc. (KSI)
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